Subscriptions fully integrates to the Joomla! privacy system. If you have enabled the Joomla Privacy Plugin, Subscriptios will drive the report and anonymisation callbacks, ttriggered by Joomla!.

Please ensure the "Privacy - Logical-Arts Subscriptions Privacy" is enabled.

How this works

Joomla has a built in support for privacy requests. This can be an informational request or a request to delete the user data.
If a request is initiated, Joomla! triggers the supporting plugins to collect the data for the customer.

At the administration side of your Joomla! installation, the admin will be informed that a request is pending and asked for action.